COVID-19 UPDATE

As we continue to learn more from national and state authorities about COVID-19, we are acting on their recommendations to take additional precautions to protect our customers and employees.

Beginning May 4th UNION P. S. D. will resume taking walk-in payments in our lobby. In order to maintain social distance guidelines we will be limiting lobby occupancy to 1 customer at a time. We ask that unless you need to pay cash in the lobby, to send your payment through the mail, use our drop-box (by check or money order), or use our website : www.unionpsd.com instead.

TERMINATION OF SERVICE

Union PSD has temporarily suspended all service disconnections for non-payment. We know our customers are concerned about their families, and ensuring they have reliable water and sewer service allows them to focus on staying healthy and well. Because you will still accrue all normal charges for service as authorized in our tariff, we strongly urge customers to make every effort to keep their accounts current during the period when disconnections are suspended.

Teleconferencing Meeting

A monthly meeting of the Board of Commissioners of Union Public Service District will be held on Wednesday April 8, 2020 at 4:00 PM. by teleconferencing. The purpose of the meeting will be to discuss and take action regarding normal District business, as well as, any other pertinent business that may arise. Public inquiries can be made at 304-776-3131.

Notice

Union PSD has temporarily suspended all service disconnections for non-payment. We know our customers are concerned about their families, and ensuring they have reliable water and sewer service allows them to focus on staying healthy and well. Because you will still accrue all normal charges for service as authorized in our tariff, we strongly urge customers to make every effort to keep their accounts current during the period when disconnections are suspended.

New Rates in Effect

Our new rates will be in effect for our next billing cycle.  Our new minimum bill will be $19.80 per month.  You can view additional rates on our Rates page or by downloading our new tariff here.

Announcement

Union Public Service District will not be responsible for plumber’s bills incurred during a sewer backup. If you are experiencing a backup call us first to check our lines before you call a plumber. During business hours call the office at 304-776-3131 and after hours call 304-389-8650 or 304-419-9300.

Smoke testing in the Doc Bailey Rd., Koontz Dr., Circle Dr., Stewart Dr., and Brookhaven Subdivision Areas

Smoke Testing Info

Link

ROCKY FORK SANITARY SEWER EXTENSION
AND WASTEWATER TREATMENT PLANT UPGRADE
PROJECT FACT SHEET

Dec 11

Environmental Assessment for Rocky Fork Sanitary Sewer Project

The letter from the WV Department of Environmental Protection dated December 4, 2017 finding no significant Impact for the proposed Rocky Fork Sanitary Sewer Extension and Wastewater Treatment Plant Upgrade Project is attached below.  Click on the link to view the letter with environmental assessment.

WV DEP letter dated December 4, 2017

Online Payment Now Available!

You can now view your account balance and pay your bill online using your debit or credit card. Just click on the ‘ONLINE PAYMENT’ link above to be directed to our secure payment portal. Your credit card information is never stored or viewable by anyone therefore you will need to enter it each time you would like to make a payment. Payments are posted each day and your online balance will be updated within 24 hours. Remember, If your water has been shutoff for non payment of your sewer bill, do not pay online. You must visit our office to pay and have your water service restored. Thank You.

Billing Cycle

Our billing cycle is as follows:

  1. Bills are generated and mailed the last business day of the month.  Bills are due upon receipt and are past due 20 days after the bill date.
  2. Your water service will be subject to termination for non-pay of your sewer bill 32 days after the bill date.
  3. You will be responsible to pay your past due balance plus a disconnect / reconnect fee of $50.00 and subject to a deposit of $60.00 if you don’t already have one on file before your water service can be restored if disconnected.  Water service is only restored during normal business hours.

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