Customer Service

Billing Inquiries: Call 304-776-3131 between 8:30am and 4:30pm Monday – Friday

Physical Address:
Union PSD
5110 Washington Street West
Cross Lanes, WV  25313

Mailing Address:
Union PSD
PO Box 7350
Cross Lanes, WV  25356

Office: 304-776-3131
Fax: 304-776-4562
Emergency: 304-776-3139 or 304-389-8650 or 304-419-9300

PSD office hours:   8:30 am – 4:30 pm Monday – Friday

If you have questions regarding your meter readings or water consumption, please contact WV American Water at
1-800-685-8660