New proposed tariff to take place March 31, 2023.
Proposed-TariffOnline Payment Convenience Fee
Due to increased costs associated with processing credit card payments, on July 1st 2021 Union P. S. D. will begin charging customers a 3.5% convenience fee to pay bills online using a credit or debit card. Customers may continue to make payments with cash, check, or money orders, through the mail or in person at our office at no additional charge. We apologize for the inconvenience.
Jun 18
Terminations
As our state reopens for business, Union Public Service District, in accordance with guidance from the Public Service Commission of West Virginia will soon resume terminations of water service for non-payment of sewer bills. Termination notices issued after July 1, 2020 will be valid and actionable, and West Virginia American Water will begin working our termination orders in August 2020. If you remain unable to pay your bill and need to arrange a payment plan you must contact our office before your termination date in August.
Billing Cycle
Our billing cycle is as follows:
- Bills are generated and mailed the last business day of the month. Bills are due upon receipt and are past due 20 days after the bill date.
- Your water service will be subject to termination for non-pay of your sewer bill 32 days after the bill date.
- You will be responsible to pay your past due balance plus a disconnect / reconnect fee of $50.00 and subject to a deposit of $80.00 if you don’t already have one on file before your water service can be restored if disconnected. Water service is only restored during normal business hours.
Monthly Board Meetings
Monthly board meetings are held on the 2nd Wednesday of every month at 4:00 PM. The public is welcome to attend. Meetings are held at the Union PSD office at 5110 Washington Street West, Cross Lanes, WV 25313